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Terms of Service

Effective: April 12, 2026

By using Summit Send Labs LLC's website, SMS AI assistant, and related services, you agree to these Terms of Service. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Services

Summit Send Labs provides AI-powered customer assistant services via SMS and web platforms, including appointment scheduling, customer inquiries, and business process automation.

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Use the services only for lawful purposes
• Not attempt to harm, disrupt, or gain unauthorized access to our systems
• Not send spam, obscene, or abusive content through our services

4. SMS and Communications

By using our SMS AI assistant, you consent to receive automated text messages. Message and data rates may apply. You can opt out at any time by replying "STOP."

5. Intellectual Property

All content, features, and functionality of our services are owned by Summit Send Labs LLC and are protected by copyright, trademark, and other intellectual property laws.

6. Limitation of Liability

Summit Send Labs LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

7. Disclaimer of Warranties

Our services are provided "as is" without any warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

9. Termination

We reserve the right to terminate your access to our services at any time, with or without notice, for any violation of these terms.

10. Changes to Terms

We may modify these Terms of Service at any time. Your continued use of our services after such modifications constitutes acceptance of the updated terms.