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Privacy Policy

Effective: April 12, 2026

Summit Send Labs LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, SMS-based AI assistant, and related services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name and phone number when you text or call our AI assistant
• Email address for appointment bookings and notifications
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Provide AI-powered customer support and assistant services
• Schedule appointments and send confirmations
• Respond to your inquiries and requests
• Improve our services and user experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• Trusted third parties who assist in operating our website and services (e.g., n8n for workflow automation, Resend for email delivery)
• As required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

You may opt out of receiving communications from us at any time by replying "STOP" to our SMS assistant or contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.